CUSTOMER
SERVICE

SCM Development, Management & Optimization

Supplier Quality Management

More than 20 years of supply chain management
service experience

Shentou Services

Teams

Shentou is proud of its team members. Our technical teams consist of engineers with years of technical training, decades of factory experience & intricate product and production knowledge. Our sales and customer service professionals are also highly qualified with extensive industry background, business skills and international experience.Most of our peoples are multilingual professionals with outstanding communication skills in English, German, Italian, French, Spanish, and Russian.

Technical & Quality Team Members

Name: Felix SS YUAN
Factory Experience: 18 years (10 years in mould design and production & 8 years in management)
Shentou Experience: 16 years
Expertise: Mechanical manufacturing, mould production, agricultural machinery, gardening machinery, heat treatment, stamping process, injection moulding, forging process.
Quality Management: SQE, QA
Qualification: External Auditor: ISO9001/ ISO14001/ ISO45001/ ISO28000/ ISO22301
                        Internal Auditor: IATF16949, VDA6.3/6.5

Name: Nick L XIE
Factory Experience: 15 years as SQE
Shentou Experience: 4 years
Expertise: Mechanical manufacturing, electronic and electrical system.
Quality Management: SQE, QA, QC
Qualification: External Auditor: ISO9001
Internal Auditor: IATF16949, VDA6.3/6.5

Name: Li DONG
Factory Experience: 20 years in engine component design and development
Shentou Experience: 8 years
Expertise: Mechanical manufacturing, casting process, forging process.
Quality Management: SQE, QA, QC
Qualification: External Auditor: ISO9001/ISO14001/ISO45001
Internal Auditor: IATF16949, VDA6.3/6.5

Name: Andy RS ZHANG
Factory Experience: 8 years in design and development of brake system parts
Shentou Experience: 11 years
Expertise: Brake system, sensor system, exhaust after-treatment system
Quality Management: QA, QC
Qualification: Internal Auditor: ISO9001, IATF16949

Name: Patrick H HAN
Factory Experience:11 years in design and development of vehicle electrical system parts
Shentou Experience: 13 years
Expertise: Electronic and electrical system
Quality Management: QA, QC
Qualification: Internal Auditor: ISO9001, IATF16949

Name: Ying WANG
Factory Experience: 18 years (15 years in design and development of agricultural machinery parts)
Shentou Experience: 13 years
Expertise: Suspension system, steering system, logistics parts, agricultural vehicles, gardening machinery.
Quality Management: QA, QC
Qualification: Internal Auditor: ISO9001, IATF16949

Name: Qingping LIU
Factory Experience: 3 years in quality management of vehicle electrical system parts
Shentou Experience: 13 years
Expertise: Electronic and electrical system, heat management system, mould production, vehicle accessories
Quality Management: QA, QC
Qualification: Internal Auditor:  ISO9001, IATF16949

Name: Carlos WJ LIN
Factory Experience: 7 years (2 years in sourcing development and 5 years in procurement)
Shentou Experience: 5 years
Expertise: GENSETS, photovoltaic system; trailer parts.
Quality Management: QA, QC
Qualification:Internal Auditor:  ISO9001, IATF16949

Name: Cherry ZF HE
Factory Experience: 12 years (5 years in procurement, 7 years in customer development)
Shentou Experience: 5 years
Expertise: Information collection & analysis
Quality Management: QC planning, monitoring, recording and analysis.
Qualification: Internal Auditor: ISO9001, IATF16949

Name: Jianjia ZHU
Factory Experience: 30 years (3 years in quality control and 5 years in circuit design of electrical & electronic parts)
Shentou Experience: 13 years
Expertise: Electrical & electronic system, textile product production, apparel production.
Quality Management: QC
Qualification: Internal Auditor: ISO9001, IATF16949

Name: Feng ZHOU
Factory Experience: 20 years (5 year in quality management of electric fans, 15 years in quality management of electrical and electronic parts)
Shentou Experience: 11 years
Expertise: Electrical & electronic system, electric fan production
Quality Management: QC
Qualification: Internal Auditor: ISO9001, IATF16949

Name: Tiedian CHEN
Factory Experience: 20 years (17 year in mould design and product, casting, machining)
Shentou Experience: 4 years
Expertise: Mould design, Casting & machining
Quality Management: QC
Qualification: Internal Auditor:  ISO9001, IATF16949

Name: Jimin LIU
Factory Experience: 30 years in design and development of vehicle electrical system parts.
Shentou Experience: 13 years
Expertise: Electronic and electrical system
Quality Management: QC
Qualification: Internal Auditor: ISO9001, IATF16949

Name: Victor YK CHAO
Factory Experience: 25 years (15 years in passenger car parts & heavy duty vehicle parts production, 10 years in injection moulding and mould production and management)
Shentou Experience: 12 years
Expertise: Productions of passenger car parts & heavy-duty vehicle parts, mould production, injection moulding management, equipment planning & validation.
Quality Management: SQE, QC (Taiwan based)
Qualification: Internal Auditor: ISO9001, IATF16949

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