CUSTOMER
SERVICE

SCM Development, Management & Optimization

Supplier Quality Management

Shentou provides on-site services
such as factory audit and pre-shipment
inspections in China

Shentou Services

Shentou Support post COVID-19

Shentou understands the profound impact COVID-19 has on SCM, especially cross-border procurement.To help international buyers deal with the challenges during and post COVID-19, Shentou has launched services such as:

● 2nd party supplier audit (on-site, or on-site plus remote participation)

● Support the setup or upgrades of suppliers QMS or continuous quality improvement

● Quality controls for new product development

● Pre-production / During production / Pre-shipment Inspections

● On-site assistance for warranty handling

● Conformity of Production (COP) pre-audit coaching

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